Creekside Kids
Volunteer Portal

Thank you for being a Creekside Kids Volunteer!! We are so appreciative of you, your time, and your skills! We have surveyed a handful of experienced volunteers with Creekside Kids. We asked them, "What do you wish you had known when you started volunteering at Creekside?" This is the list that resulted! We also have these lists posted in classrooms for you to peruse if you ever have a moment, which we know can be rare on a Sunday morning while serving. We wanted to make it available for you to access throughout the week!

Basic things to know

Arrival Time

Adults serving in a classroom should be there 30 minutes before the service (8:30 am and 10:30am). This allows a few minutes for final prep before kids can be dropped off.

Kids can be dropped off into classrooms 15 minutes before the service (8:45am & 10:45am).

Please check yourself in at a Kids kiosk when you arrive. It will not print you a sticker, but it helps us keep a more accurate roster of who was in the classrooms on a given date.

Volunteer Lanyards

Each volunteer should have an orange lanyard with their name. For first time volunteers, it will either be at the check-in desk or in the classroom.

After the service, please leave your lanyard in the classroom. If you serve on Wednesdays or for other events, please remember where you have it stashed.

Kids Stickers

There are three-four stickers printed every time a child is checked in. The first three are identical and the fourth is a bag/bottle tag.

  • Sticker 1 goes on the child, so we know who they are.
  • Sticker 2 goes on the roster sheet, so the roster is up to date.
  • Sticker 3 stays with the parents and they are to provide that sticker to check out the child. They need to reprint it if they lose it.

Stickers contain the following information:
  • Child's Name
  • Parent Name & Phone Number
  • Check-in location
  • A paging number to call parents from the auditorium
  • Some or all of the following: DOB, age, grade, allergies, and/or the label IWP (*IWP = Individual Worship Plan = there is a yellow page on the child in the classroom binder that gives specific information on the child's individual needs)

Protection Policy

Creekside Church has an extensive Child and Student Protection Policy that is routinely reviewed. See it here.

Here is a very brief rundown of the policy. Each volunteer is responsible to attend at least one training a year and is responsible to review the policy.

  • 2 unrelated adults per room at a minimum

  • Parents (that are not approved volunteers) can remain in a classroom if they are only working with their child and not teaching/interacting with other students in a supervising role
    • They do NOT count as an adult in the classroom
    • We always encourage adults to try to leave their kids instead of staying for the whole time, if possible

  • Volunteers - adults and teens - need to use the family bathrooms outside the Kids Chapel
 
  • Diaper changes - We only change diapers of kids in the Lupine Room.  We can only change the diapers if two unrelated adults are present at the changing table.  Adults can always call parents to change the diapers, if that is preferred.  That is the ideal option if the room is full or if the adults are uncomfortable.  Please let parents know at drop off if you will not be changing diapers. 

  • Bathroom policies - 
    • The short:  We do not go into the bathroom and we do not help kids in the stall.  
      • If they need help wiping, we can coach them from outside the stall or call their parents. Parents should not enter the bathroom unless it is cleared of all other kids and no other kids enter it while they are present.  Ideally, parents would take care of their kids in the family bathrooms by the chapel.

  • No adult or teen should be in the kids bathroom.  
    • If the child needs help with toilet paper, a volunteer can enter an empty stall (if another adult/other children are present) to get some and hand it to them.

  • If kids need help washing their hands, make sure there is a second volunteer or other kids present in the bathroom before stepping in to help. 

  • Staff/volunteers are encouraged to keep “line of sound” - meaning they should remain in the hallway and keep an ear on the kids. 

Supplies

Curriculum:  The Rainbow, Fireweed, Trees, and Mountains classrooms are all using the same curriculum. You can access it here. Please let Elisabeth know if you want a printed copy each month. Little Lupine is not responsible for implementing the curriculum.

Copies/Paper: There is a copier in the hallway behind the bathroom. There are step by step visual directions on how to use it posted above the copier and paper next to it. Feel free to use any color of paper. Construction paper is also there, but does NOT fit through the copier. Butcher paper is on a rolling cart there and is available for use.

Coffee: There is a Keurig and pods and supplies next to the copier. Please help yourself.

Snack Supplies: Name brand Cheerios and Veggie Straws are in the closet that is inside the preschool classroom. There are also cups for water and coffee filters for snacks. We are limited in snacks, so no more than one/two small helpings per child. Please check stickers before passing out snacks. Both snack options are gluten, dairy, and artificial food dye free. Please feel free to enter the Fireweed Room to fill the water pitchers for the Rainbow and Lupine classrooms.

Craft Closet: Creekside Kids has a craft closet that is well stocked. It is across from the Little Lupine room and also houses a vacuum that is available to be used by Kids volunteers.

Please feel free to use up materials in there. Swing by and check out what's available before planning a lesson. We do have a limited budget for replenishing odd supplies; please ask* if you see something that is needed/helpful and is not in the closet.

If you love organizing and have routine time to help maintain this closet, please let me know!

Additional Supplies: If you are looking for something and can't find it in the Craft Closet, please ask*. We have another storage room to the left of the Kids Chapel stage and the "wall" in the Kids Chapel is actually made up of covered shelves.

*Please ask Elisabeth if you need specific supplies. Ideally ask when Elisabeth is here 9am-4pm, Monday through Thursday. This will allow her to look while she is on site. Always feel free to ask off those times, but Elisabeth is not guaranteed to know. 

First Aid / Safety

Safety Team: Creekside Church has an established safety team that both monitors the entryways and occupied areas through sweeps. They are present during Sunday morning and Wednesday evening programs. They are also used at specific events (but not all) Kids events.

Walkie Talkies: We will have a walkie talkie system completely set up by the end of December. Once the system is in place, this will be updated and volunteers will be informed.

First Aid:
  • Dechoker - Currently, we have one dechoker for the Kids side. It is located in the white cabinets in the Rainbow/Fireweed lobby entrance. We would love more and are working to include it in future budgets; the Wishlist also has them listed, for those that wish to make it happen sooner.
  • Trauma Kits - There is one in the Kids Chapel, one in the Rainbow room, and one coming to the Safety Kiosk in the Family Entrance. 
  • Bandaids - Each room has a red first aid kit that has wipes, bandaids, and ointment. There are refills in the dechoker drawer.
  • Training - We are working on providing voluntary safety/first aid training.

Emergency Exiting:
  • In case of an emergency exiting situation (if you don't see a fire, then please wait for your dismissal to be confirmed) - please head out the nearest door and take the kids to the fenced in area. Once you exit the building, head toward the traffic light and you'll see a fenced in area off the entrance to our church. Please attend/listen to the policy training for clarification.

Scheduling

Scheduling is done through Planning Center. A few times a year, Elisabeth will update the schedule for a season/months at a time. Most people are serving one service, once a month. Thus, as much as possible, volunteers are scheduled for a specific week of the month (i.e., the first Sunday of the month). Please confirm or decline dates as they work for you. The sooner you can do that for your dates, the sooner we can work on filling the declined spots.

Reminders: You will receive an email reminder on Tuesday mornings, if you are serving on the following Sunday. If you are not confirmed, you have the opportunity then to let me know.

Blockout Dates: Please blockout any dates that you are not able to serve -- even if it isn't your typical Sunday. The way scheduling happens is that you are planned for once a month, but if you miss it, Elisabeth will likely reach out to you about subbing on a different date. If you know you aren't able to make a date, block it out in advance to avoid having to decline subbing. See how to blockout dates here.

Calling Out: As soon as you know that you can't serve, please let Elisabeth know. The best way is to mark it in Services. If you are calling out on Saturday/Sunday, please also text so that Elisabeth can find a sub ASAP.

App: You can log into Planning Center on a computer or through an app. Downloadable links:

Wish Lists

What Should Go Here?

Let Elisabeth know if you have ideas for more orientation/handbook info!

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